April 15, 2025
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3 min read
Imagine a surgeon in Shanghai saving a patient's life in Xinjiang from 2,000 miles away (the equivalent distance from DC to LA) using remote robotics that cannot afford even milliseconds of latency or connection failure. This isn't science fiction; it happened in China last year.
Now imagine the opposite: a cascading failure scenario where digital infrastructure collapse triggers widespread outages, followed by social disorder, and ultimately leaves America vulnerable when we need our systems most.
These two futures frame the stark choice facing everyone responsible for building America's digital backbone.
For years, the broadband community has focused on a critical mission: connecting the unconnected. As state broadband offices get ready to deploy historic BEAD funding and utilities expand their digital footprints, we're making real progress on closing the digital divide.
But what happens after we connect everyone? What happens when the systems we've all worked so hard to build face unprecedented stress from natural disasters, deliberate attacks, or cascading technical failures?
The hard truth: most of our digital infrastructure wasn't built to withstand serious disruption. When digital systems fail during crises they can leave communities stranded precisely when they need connectivity most.
When Hurricane Maria devastated Puerto Rico in 2017, it destroyed the majority of the island's cellular sites. According to the FCC, over 90% of cell sites were out of service immediately after the hurricane made landfall, and although some service was restored in the following weeks, nearly half of the island still lacked connectivity two weeks later. The outages lasted for months in some areas, leaving communities unable to communicate or access emergency information precisely when they needed these services most.
This story repeats in new ways each time disaster strikes America, revealing a fundamental truth: our digital infrastructure has a hidden fragility problem.
To understand why, think of all digital services as sitting on a three-legged stool:
Just like a real stool, if any leg fails, the whole thing collapses. And here's what keeps us up at night: our current approach to building digital infrastructure puts all three legs at risk simultaneously.
While natural disasters reveal our infrastructure's fragility, they're just the beginning of what these systems must withstand. The threat landscape broadband and utility leaders must now navigate includes:
Understanding these patterns is the first step to building systems that can withstand them.
So how do we create digital infrastructure that survives when everything else fails? What principles should guide our investments in the next generation of connectivity?
Our comprehensive white paper on Resilient Digital Infrastructure provides a detailed roadmap. The paper outlines four key principles for resilient infrastructure, presents compelling economic analysis showing why resilience is a sound business decision, and offers a phased implementation plan specifically designed for state broadband leaders and utility operators.
The future of America's digital infrastructure depends on the decisions we make today, and the time to build resilience is now, before the next crisis proves how fragile our systems truly are.