Community Health Worker

Also Known As: CHW

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A frontline public health professional who is a trusted member of and has an unusually close understanding of the community they serve. CHWs bridge the gap between health and social services, connecting community members to care, providing health education, and supporting care navigation. The RHTP allocates $4.3 million to hire and deploy 30 additional CHWs in rural Oklahoma hospitals.

CHWs are increasingly recognized in national workforce strategy as a cost-effective solution to health access in underserved communities. CMS's expansion of CHW billing under Medicaid and the RHTP's CHW investment reflect a broader policy consensus that community-embedded navigators can reduce costly emergency care and improve health outcomes. For Ready.net, CHWs are a natural operational partner for Portal networks — they can help community members understand how to use Portals, facilitate warm referrals to telehealth providers, and provide follow-up support. In communities where Portals are deployed, a co-located or mobile CHW presence can dramatically increase utilization and health outcomes.

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