Telehealth

The delivery of healthcare services remotely using telecommunications technology, including synchronous video visits, asynchronous store-and-forward consultations, remote patient monitoring, and digital care coordination. Telehealth encompasses both clinical services (diagnosis, treatment, monitoring) and non-clinical services (administrative, education, care coordination). Telehealth has moved from a pandemic-era workaround to a permanent pillar of national healthcare infrastructure strategy. Federal infrastructure goals — including BEAD, RHTP, and the FCC's Connected Care Pilot Program — all treat telehealth access as a core infrastructure outcome. The challenge has shifted from proving telehealth works to ensuring equitable access: broadband-connected households, adequate devices, and private, dignified access points. Ready.net's Portal product directly addresses the last mile of this challenge by placing professional telehealth environments in the most trusted and accessible public institutions in rural America.